Privacy Policy
This Privacy Policy M-Aesthetics outlines how we safely collect, store, and protect your personal data in Hamilton, ON.
At M-Aesthetics (located within Melvin Medical Centre, Milton, ON), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our booking services, in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We collect information to provide better medical-aesthetic services and booking experiences to our clients. This includes:
Information You Provide Voluntarily: When you fill out a contact form, request a consultation, or communicate with us via WhatsApp, phone, or email, we may collect your name, email address, phone number, and any details regarding your inquiry.
Booking Details: When you schedule an appointment, we collect necessary contact and scheduling information to fulfill your service.
Automatic Website Data: Like most websites, our site automatically collects non-identifiable technical data such as your IP address, browser type, device type, pages visited, and time spent on our site.
2. How We Use Your Information
We use the information we collect solely for legitimate business and clinical administration purposes, including:
Scheduling and confirming your aesthetic consultations or appointments.
Responding to your questions submitted through our contact forms or WhatsApp.
Sending appointment reminders or follow-up care instructions.
Improving our website usability and localized service offerings.
Running advertising campaigns (e.g., Google Ads or Meta Ads) to reach local clients in Milton and the Greater Toronto Area.
3. Cookies and Analytics
Our website uses cookies and similar tracking technologies (such as Google Analytics) to analyze traffic and understand how visitors interact with our site.
What are Cookies? Cookies are small text files placed on your device to remember your preferences.
Your Choice: You can disable or customize cookies through your browser settings at any time. Disabling cookies will not affect your ability to browse our core website information.
4. Social Media & Clinical Media Policy
Client Privacy & Media Release: M-Aesthetics frequently shares educational content, treatment videos, and before-and-after photographs on our website and official social media channels.
Explicit Consent Required: No images, audio, or video footage of any client will ever be captured, published, or shared publicly without prior written consent and a signed Media Release Form from the client.
Opt-Out / Revocation: Clients who previously consented to media sharing may request the removal of their specific images or videos from our digital channels at any time by contacting us directly.
5. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties.
We may only share necessary data with trusted third-party service providers who assist us in operating our website and booking platforms (e.g., online booking tools, secure web hosting). These providers are bound by strict confidentiality agreements. We may also disclose information if required by law or to protect the rights and safety of our clinic and clients.
6. Data Security & Confidentiality
We implement industry-standard administrative, physical, and technical safeguards to keep your personal information secure. Information collected through our website is handled with strict confidentiality.
7. Your Rights & Access
Under Canadian privacy law (PIPEDA), you have the right to:
Request access to the personal information we hold about you.
Request updates or corrections to your personal information.
Withdraw your consent to receive promotional emails or communications at any time.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our privacy officer:
M-Aesthetics
Phone: 905-912-1796
Visit our Contact Page at www.m-aesthetics.ca
